Session Overview: In this one-hour session, we delve into the ethical considerations that arise in the Healthcare Technology Management (HTM) field, particularly in the context of the ongoing technology revolution and other megatrends shaping healthcare. Through engaging discussions and real-world case studies, participants will navigate complex ethical dilemmas and explore the impact of emerging technologies on patient care, data privacy, and professional responsibilities. This seminar emphasizes the importance of ethical decision-making and provides practical frameworks to address these challenges. Join us to gain a deeper understanding of the ethical dimensions of HTM and foster a culture of integrity in the face of rapid technological advancements.

Session Overview: In this one-hour session, we explore the transformative power of technology, including Artificial Intelligence (AI) and Extended Reality (XR), in shaping the future of training and workforce development. With a focus on the technician, we examine the importance of staying connected to rapidly emerging technologies through on-time, on-demand skills-based training. Participants will gain valuable insights into how technology-driven advancements can enhance training methodologies, improve workforce competency, and prepare professionals for the future of work. Join us to embrace the opportunities that technology presents and ensure that the technical workforce remains agile, connected, and ready to thrive in the evolving digital landscape.

Session Overview: Change is a constant and needed experience in today’s healthcare environment. Regardless of whether change is externally imposed or self-selected, we are required to respond and adapt accordingly. If you're facing strategic or technological changes in your organization, there are certain tools and concepts that can help your change succeed. You'll learn how to navigate the complexities of change, including helping your team embrace change rather than run from it. We cover the complex process of introducing change, which includes motivating others, selecting a change team, dealing with resistance and the emotional elements of change, and finally, extending change over time and sustaining it.

Session Overview: In this one-hour seminar, participants will gain insights into the crucial role of exceptional customer service and communications in creating value for businesses. Through engaging discussions and interactive exercises, attendees will learn effective strategies for building strong customer relationships, improving communication skills, resolving conflicts, and delivering exceptional service experiences. Join us to discover how mastering these essential skills can enhance customer satisfaction, build a positive brand reputation, and ultimately drive business success.

Session Overview: The Resilience Leader Building Program (RBLP) is a comprehensive training initiative designed to equip individuals with essential skills and strategies to become effective leaders in times of adversity and challenge. This program focuses on cultivating resilience and providing practical tools to navigate and lead through uncertain circumstances. Through interactive sessions and real-world case studies, participants will develop a deep understanding of resilience theory, learn effective leadership techniques, and acquire the ability to inspire and motivate their teams in the face of obstacles. Join us for this one-hour seminar to discover how the RBLP can empower you to become a resilient leader capable of driving success amidst turbulent environments.

Session Overview: In this one-hour session, we delve into the critical need for collaboration between industry and education to address the growing technology gaps in the Healthcare Technology Management (HTM) field. Through an illuminating case study, attendees will explore real-world scenarios where the responsibilities of HTM professionals have expanded in response to evolving healthcare technology. The seminar will showcase the practical strategies that can bridge these gaps and equip HTM professionals with the necessary skills and knowledge. Join us to gain valuable insights into how collaboration between industry and education can shape the future of HTM and drive innovation in healthcare technology. *Participants will be provided with the results of the CBET/Sodexo White Paper.

Session Overview: In this one-hour session, we delve into the challenges of leadership in a rapidly changing healthcare technology management (HTM) industry and highlight the importance of establishing a culture of excellence. Participants will explore strategies for fostering collaboration and cooperation within their teams and organizations, even in highly competitive environments. Through shared experiences and best-practice discussions, attendees will gain valuable insights into effective leadership practices that drive excellence and innovation in the face of industry disruptions and advancements. Join us to learn from industry leaders, share your own experiences, and cultivate a culture of excellence that propels your organization forward in the ever-evolving landscape of HTM.