Education Sessions
as of May 31, 2024
7:15 AM-7:45 AM
IoT & AI Track
Praveen Prabhakar KR, MS, Noble Metaphase
Artificial Intelligence (AI) is rapidly revolutionizing industries and supercharging innovation; venturing into its forefront, we examine ChatGPT—a groundbreaking LLM, and its strategies for revolutionizing medical device assessment by offering valuable data insights on both usability and safety. It assists in maintaining regulatory compliance, as well as conducting literature reviews and enhancing product design. However, like all tools, its potency remains contingent on the user(s) and their approach to its application. Here, we explore ChatGPT's multifaceted capabilities, limitations and, ultimately, its transformative impact on the healthcare industry.
Patient Safety Track
Jolene Hernandez, BS, W.L. Gore & Associates
This presentation covers topics related to collecting human factors feedback on the usability of medical devices in a clinical setting. Learn about collecting feedback, including: the value of honest medical device usability feedback, how to encourage honest sharing of medical device feedback from clinical/hospital users, how to facilitate the collection of user feedback data, and how medical device companies leverage user feedback.
Patient Safety Track
Erin Sparnon, MEng, CSSBB
Artificial Intelligence and Machine Learning-enabled technologies are only as smart as the training and validation data they're built upon and the experience and internal biases of the researchers developing them. Historically, many clinical care algorithms and decision tools included race as a factor to be 'corrected for', and AI algorithms developed and trained on biased care reflect these biases in their results. But we're getting better at questioning the science behind historical clinical care algorithms and harnessing AI and ML-enabled tools to identify and mitigate health inequities and disparities. Come learn what to look out for in the technologies you're using or considering.
Professional Development Track
Mark Brody, BS BioE, MS HTM
Technical students are taught that the information they provide must be accurate, concise, and complete. The longer one works in a technical position the more deeply this value becomes ingrained. Unfortunately, as technical staff move into management roles, the belief that reports and especially briefs must be perfect causes delays in meeting deadlines and anxiety for both the individual and their leadership. Ironically, the solid application of engineering accuracy is generally more than sufficient to submit the work. The purpose of this session is to recognize situational causes of Technical Management Paralysis and to embrace tools to successfully overcome it.
Cybersecurity Track
Madison Bondoc, MEng, PMP, Children's National Hospital
The risk associated with a cyber event is very high. In addition, the risk that the event will have a negative impact on patient safety is also high. Therefore, there is a need to Identify risk, build in protections, monitor activity, respond to the event in question and then recover from the event. The purpose of this presentation is focused on the work done at Children's National in Washington DC around the planning in critical clinical areas including business continuity planning in the event the hospital network were to be taken off-line.
Cybersecurity Track
Brad Jolly, BS, Keysight Technologies
The new FDA requirements for medical device cybersecurity will change the way you develop and support devices. Cybersecurity is no longer just a software concern that a single department in your organization can cover; it now imposes significant duties on multiple teams throughout your organization, including hardware engineers, device architects, and supply chain teams. This session covers eight things that you need to know to ensure that your device and your development process reduce risk from the earliest product concept phases through end of support.
Sterilization Track
Samuel Tobin, BSN, CIC, Nemours Children's Health
Moving the storage of an entire sterile processing department can be a daunting, expensive, and dangerous task. This presentation provides guidance on how to identify key players, develop the multidisciplinary team, perform safe and clean transport of bulk sterile storage, and measure success. This presentation describes the roles of team members during the move, and also safety measures taken to ensure the integrity of the equipment and instruments. Success was measured by comparing operating procedure delays, along with comparing the rates of compromised trays before and after the move.
Home Health Track
Henry Stankiewicz, MSBME, CCE, FACCE, Sigma Health Consulting, LLC
The VA Telehealth Program was large and successful before Covid-19. During Covid-19, that successful model was tested and strained. Ultimately, the VA was able to meet the demand and expand its telehealth capabilities and services. Now, the lessons learned from Covid-19, have enabled the VA to continue its leadership and expansion in telehealth services. HTM has an important role in the utilization and success of the many telehealth services that the VA is using. This session describes these telehealth services and the part HTM plays in its success.
Equipment Management Track
Bao-Viet Luu, Texas Children's Hospital; Andrew Stiles, Texas Children's Hospital
Come on board and learn about RTLS and the different technologies that make up this framework. See how other industries use RTLS and learn how healthcare organizations are leveraging RTLS beyond simple device tracking. You’ll be exposed to some of the challenges organizations face with RTLS. Take home recommendations for decisions to adopt or expand RTLS at your institution.
Equipment Management Track
Bea Fields, Kaiser Permanente
Attend this session and learn about the field of medical equipment planning. What is it and how does it relate to other medical equipment professionals? Learn what medical equipment planner responsible for, and why a medical equipment planner is important to the medical device field. Attendees can apply this new information to their institution and consider the possibility of this new career path.
8:00 AM-9:00 AM
VR/AR Track
Joie Marhefka, PhD, Penn State New Kensington
This session explores the integration of 360°video into Healthcare Technology Management (HTM) education and training. Learn about the use of interactive 360°video to help students see themselves in their workplace and careers and explain how this strategy could be used to introduce anyone in HTM to a new work environment. Discover how 360°; video can be used to practice handling stressful situations. See a demonstration of a 'choose your own adventure' style series of videos, allowing students to immerse themselves in real-world situations, determine how to react, and experience the consequences of their choices.
IoT & AI Track
Ben Stock, Ordr
In the ever-evolving world of HTM, data overload is becoming an issue. As CMMS systems become more advanced and medical device discovery tools provide more data than we ever could have imagined, not knowing where and when to focus can result in wasted efforts and a negative impact on security. This session will cover the critical components for securing connected IoT and medical devices, highlight outcomes, share best practices, and help you plan your journey to improve connected IoT and medical device security. In this session you will learn how to: Maintain detailed, accurate, up-to-date asset inventory; Gain a risk-based view to prioritize security efforts and maximize impact; Leverage device utilization data to optimize operations; Use device insights to overcome Zero Trust challenges
Cybersecurity Track
Dema Helou, MS, PMP, CHTM, Blue Water Thinking, LLC; Micheal Gutman, BS, Blue Water Thinking, LLC
Medical devices are becoming increasingly connected and collaboration between IT, HTM, and others within your organization is vital to ensure there are no gaps in cybersecurity. However, managing conflicting agendas and priorities often thwarts efforts at collaboration. This presentation provides a step-by-step guide for defining and managing cybersecurity processes that require multiple stakeholders, including how to identify and engage stakeholders, assign responsibilities, establish accountability, and maintain established processes.
HTM Recruitment & Retention Track
Richard Gonzales, EdD, College of Biomedical Equipment Technology; Jim Doran, JD, College of Biomedical Equipment Technology
The growth of competency-based education and training is transforming how skills are assessed. The tech industry is leading the way with Skills-First hiring and training models, where companies like Google and Microsoft prioritize skills over degrees. This trend highlights the need for a reevaluation of training models, emphasizing skill development as the foundation of a competency-based approach. By prioritizing skills, individuals gain essential abilities while customizing their learning experiences. Skill-based education fosters a deep understanding and practical application of concepts, resulting in a higher ROI. Accurate skill measurement is critical for effective implementation of a skills-first, competency-based approach.
IoT & AI Track
Kenneth Fuchs, BEng, MEng, MBA, Draeger Medical Systems, Inc.; Axel Wirth, CPHIMS, CISSP, AAMIF, FHIMSS, Medcrypt, Inc.
The IEEE P2933 Standard 'Clinical Internet of Things (CIoT) Data and Device Interoperability with TIPPSS - Trust, Identity, Privacy, Protection, Safety, Security' takes a novel and strategic approach to establishing a framework for a more secure future. International working groups spent years to discuss, envision, develop, and promote this standard. We will review some of the high- and lowlights of standards development, review challenges encountered, and how this team achieved success. We will discuss the TIPPSS principles approach to security and how to apply them in the real world because ultimately, a standard is only as good as its adoption
Professional Development Track
Alan Gresch, Phoenix Data Systems; Joe Dysko, Vizient; Mike Busdicker, Intermountain Health
In this session, three recognized industry leaders share the keys to identifying and overcoming obstacles that limit us in our careers and life. Learn the four Cardinal Virtues of Leadership: Courage, Temperance, Justice and Wisdom. Learn to recognize the signs and symptoms of 'Imposter Syndrome', a malady that affects almost 70% of the population, and the most effective ways to move past it. We will outline ways to develop relationships and value at the highest levels within your organization that will garner you respect and support for the initiatives you are trying to move forward.
Sterilization Track
Nupur Jain, MBA, Intuitive; Kenny Reyes, Intuitive
In this presentation, we will describe the history of cleaning of robotic surgical instruments and focus on improvements. Customized trays were developed to safely hold robotic surgical instruments in a standard washer disinfector shelf. Instruments were soiled, pre-cleaned, loaded, and cleaned. The instruments were visually inspected, extracted, and protein was quantified. Protein results and improvements to the process will be discussed that can reduce cleaning time, minimize handling, and streamline throughput during reprocessing of robotic instruments.
Cybersecurity Track
Ty Greenhalgh, HCISPP, Medigate by Claroty; Skip Sorrels, MSCIA, CISSP, HCISPP, CEH, Ascension
Join Ascension Health as they share their best practices for medical device cybersecurity covering Governance, Personnel Management, Device Management, Centralized Visibility, and Resilience. Ascension has one of the largest, most complex and mature programs in the nation. This session delivers an actionable take away by applying the concept of RACI (Responsible, Accountable, Consulted, and Informed) to the people, process, and technology challenges required to achieve a successful program. RACI clearly defines the roles and responsibilities of all stakeholders. It systematically and intelligently identifies and assign tasks efficiently and effectively, ensuring that risks are mitigated and patients are safe.
Regulatory Track
Scott Trevino, MBA, MA, TRIMEDX; Dennis Fridrich, MBA, TRIMEDX
Cybersecurity is one of the most prevalent challenges in healthcare. The U.S. Department of Health and Human Services warns that industry cyberattacks are growing in 'numbers and severity.' In response to this intensifying threat, HTM professionals must be confident and ready to act. When armed with a robust incident response plan that adheres to recent legislative, compliance, standards and guideline changes, BMETs can minimize, or prevent, the damage from an attack. In this session, attendees will hear about the critical elements required to implement and quickly execute a strong incident response plan while remaining compliant.
Cybersecurity Track
Mohammad Waqas, CISSP, Armis
Join us to explore and break down the cybersecurity risks of medical devices. Geared toward Clinical Engineers and HTM personnel, this session analyzes what security elements are most commonly looked for by cybersecurity personnel, and the most common cybersecurity questions that get asked. The intent of this talk is to equip Clinical Engineers with a solid foundation of understanding what elements of medical devices pose risk, and simple steps they can take upon procurement and configuration to help reduce their organizations’ overall risk through better collaboration between cybersecurity and clinical engineering teams.
Home Health Track
Ronald Pulivarti, NIST/NCCoE; Sue Wang, The MITRE Corporation/NCCoE
The National Cybersecurity Center of Excellence (NCCoE), part of the National Institute of Standards and Technology (NIST) conducts projects to help improve the cybersecurity posture of Healthcare Delivery Organizations (HDOs). During this session, the NCCoE Healthcare team will provide insight on their project Mitigating Cybersecurity Risk in Telehealth Smart Home Integration which identifies and mitigates cybersecurity risks based on a patient's use of smart home devices interfacing with patient information systems. The team will then discuss their newest project, which aims to safeguard medical imaging data by addressing cybersecurity and privacy concerns associated with the AI-enabled diagnostic image interpretation ecosystem.
Equipment Management Track
Brian McLaughlin, MS, MBA, CCE, Massachusetts General Hospital; Nehal Kapadia, MS, Massachusetts General Hospital
Often service contracts are treated as 'set it and forget it', at least until renewal time rolls around. But why was there a big variance for service contracts last period? And what about all those after-hours charges? Just as the right level of coverage for equipment should be carefully selected, the performance of contracts should be regularly reviewed. We will discuss our approach to managing contracts, including tracking expenses outside of the contract and looking for underutilization. A number of examples will be presented in which coverage was expanded, removed, or customized off-menu for different departments and facilities.
VR/AR Track
Richard Ludwig, GE HealthCare
Everybody has different learning wants and needs, but how do you get students trained quickly and safely? How can focus on performance and provide the right level of access to learning when, where, and how you need it! Flexible experiences combined with technology-enabled delivery methods fit individual student needs. Practice and Performance Support leads to students on-the-job faster with access to at-the-time-of-need support to help them service with results. To enable this strategy, we use a host of technological tools to support the practice and augment service —from Simulation to Augmented Reality to Virtual Machines and more!
9:15 AM-10:15 AM
Cybersecurity Track
Priyanka Upendra, BS, MS, CHTM, AAMIF, Asimily; Mike McDermott, Asimily
Despite working in healthcare cybersecurity for over a decade, healthcare leaders in HTM and cybersecurity still struggle to articulate risks to the healthcare leadership audience. This session is intended to be educational and offers practical guidance so cybersecurity risks can be articulated in a meaningful manner to healthcare leadership. The session involves describing risks in a business and patient centric manner—offering risk reduction measures and demonstrating the overall organizational risk—to gather support and much needed resources.
Professional Development Track
Robert Hall, CommonSpirit Health; Brent Doyen, CommonSpirit Health; Perry Kirwan; Julian Reyes, Banner Health
Coming Soon
VR/AR Track
Crew Weunski, MS, MediView
Recent advancements in medical imaging have democratized healthcare by opening a world of immersive visualization and telecollaboration capabilities, enabling clinicians to improve clinical efficiencies and patient care in novel ways. MediView XR and GE HealthCare are advancing human health by addressing the limitations of current 2D medical imaging technologies and traditional healthcare collaboration methods. MediView's disruptive augmented reality ecosystem, powered by GE HealthCare's ultrasound solutions, aims to unlock the full potential of 3D data to transform image guided medical procedures with intuitive 3D X-ray vision visualization, seamless remote collaboration, and evidence-based data insights with the XR90 Holographic Surgical Navigation System.
Sterilization Track
Andrew Sundet, Clarus Medical; Jenni Gibbs, Altru Health System
Borescopes provide powerful visual evidence of what is going on INSIDE our lumened devices. These internal findings have gained the attention of industry guidelines, key opinion leaders, and manufacturers worldwide. Are you considering adding an Inspection Borescope to your department? Do you already have a borescope but looking for ways to be more effective or efficient? Join us as we discuss borescope best practices. Join a guided discussion around tips-and-tricks and FAQs regarding borescope inspections during reprocessing. Come prepared to participate in this interactive discussion and workshop. Get a chance to look inside endoscopes, reamers, reusable suctions, and more!
Equipment Management Track
Shelby Johns, MS, Optimum Healthcare IT; Louie Gomez, Optimum Healthcare IT
As medical devices become increasingly integrated and the line between Biomed and IT becomes thinner, Optimum Healthcare IT is pioneering an innovative approach to medical device asset management with a strategic collaboration with ServiceNow. Optimum HIT and ServiceNow have forged a unified management platform for Biomed, bridging the technology gap with IT. This innovative partnership aims to streamline issue-reporting efficiency, strengthen cybersecurity measures, and ignite a digital transformation journey, all while maintaining compliance with regulatory standards.
Patient Safety Track
Jeannine Blake, PhD, RN, University of Massachusetts Amherst
Intravenous smart pumps (IVSP) deliver medications for approximately 90% of hospitalized patients yet remains a high-risk intervention. This session focuses on how IVSP technology design leads to unsteady medication flow and how that impacts patient safety. Session content is based on a large body of research done by the speakers and collaborators spanning laboratory study, mathematical modeling, bedside observation, and survey of practicing clinicians. To support patient safety, HTM managers and clinical engineers must be familiar with the safety implications of this technology. A slideshow format will be used along with case study, polling, and invited attendee participation.
IoT & AI Track
Kurt Griggs, BS, MS, CRISC, CISA, MCSE, Mayo Clinic; Pandian Gnanaprakasam, MS, Ordr
Digital transformation and nearly 15 connected medical/IoT devices per bed makes patching critical. Not knowing where and when to focus results in wasted efforts and impacts security and compliance. - How do you patch without disrupting patient care? - Should you schedule patching or prioritize by severity? - What about zero-days?
HTM Recruitment & Retention Track
Izabella Gieras, MS, CCE, FACCE, AAMIF, Cedars-Sinai Health System; Nader Hammond, BE, MBA, CHTM, San Francisco Health Network; Jin G. Matsumoto, VA Greater Los Angeles Healthcare System
The Healthcare Technology Management (HTM) community continues to face staffing challenges with Recruiting, Retention and Recognition (R3). At AAMI 2022, ACCE presented a symposium on this topic, which triggered many of the HTM leaders to reevaluate their programs. The HTM Leaders will share insights on their strategies to best optimize the current as well as incoming staff to support the ever-increasing scope of work and the pressure on cost reductions. The presenters will also address some creative ideas to partner with local colleges as well as professional organizations to support the R3 initiatives.
Equipment Management Track
Russell Lang, MBA, Agiliti; Dawn Sheppart, MBA, Agiliti
Clinical engineering participates in a hospital's capital planning and budgeting process by presenting data around device reliability, serviceability, condition, and age. When margins and capital dollars are shrinking, other factors must be considered in the capital planning process to avoid misallocating valuable resources. Consider a more engaged, holistic approach to capital planning that incorporates additional decision-making factors, including capital availability and clinical input. The result is a prioritized capital budget table for senior leadership. This approach addresses the shortcomings of many capital planning processes by aligning stakeholders and improving visibility into the decisions around capital purchases.
Regulatory Track
Binseng Wang, ScD, CCE, Sodexo Clinical Technology Management; Larry Hertzler, MBA, BSEE, The InterMed Group; G. Wayne Moore, BSc, MBA, FASE, FAIUM, Acertara Acoustic Laboratories
Some manufacturers and others have advocated for the FDA to regulate medical device servicing alleging patient safety and lack of regulations among other concerns, Servicers have contested that there is no data to support the claim of safety concerns and, since healthcare providers transfer many of their regulatory obligations to their servicers, there is no need for additional regulations. This and other points will be discussed by a panel of representatives from both sides of the issue to allow the audience to hear different points of view and decide for themselves.
Home Health Track
Eric Aring, MBA, CBET, CLES, Mayo Clinic
Technology is constantly evolving, and as consumers, we have growing expectations for what should be available to us as part of our everyday service delivery. This is especially true in the healthcare environment, where patients are seeing extremely high costs for overnight stays and expect modern technology experiences. Discover how implementing these new technologies —Telehealth, AI, digital content solutions, and alternative monitoring solutions—affect our healthcare providers and staff?
Professional Development Track
Heidi Horn, MA, AAMIF, Heidi Horn HTM Consulting LLC; Keith Whitby, MBA/HA, CHTM, SCM, Mayo Clinic; Kristen Suessmann, GE HealthCare; Barbara Maguire, ISS Solutions
This panel discussion, facilitated by Heidi Horn, features HTM leaders who run high-performing HTM organizations—including in-house, ISOs, and manufacturers. Panelists will be asked about important aspects of managing high-performing HTM organizations, such as: How do you ensure high customer and employee satisfaction?; How do you stay informed about the ever-changing needs of healthcare so you can make adjustments to your program?; How has HTM changed over the years and how have you had to change your leadership style to adapt?; What changes should HTM expect in next 5-10 years? Learn what it takes to be a successful HTM leader.
9:45 AM-10:15 AM
Professional Development Track
Michael Foley, MBA, PMP, RN, Blue Water Thinking, LLC; Ryan Knight, CCE, MBA, MS, Blue Water Thinking, LLC
This presentation equips Healthcare Technology Management (HTM) professionals with essential strategies for a successful job search. Learn to pinpoint your ideal role, tailor your resume, network effectively, and excel in interviews. Elevate your HTM career with these actionable insights.
10:30 AM-12:00 PM
Scott is a professional comedian, author, podcast host and tv personality who has built a reputation as the go-to choice for business humor, Scott has hosted hundreds of events over two decades for big and small organizations alike. As the son of a successful salesman, he was exposed to the principles of building a business at an early age. As a comedian, Scott cut his teeth at renowned improv and comedy clubs. And as a self-taught student of psychology, he’s explored what makes people tick and has written a book (albeit a farce) on how to get through life. He’s uniquely positioned to deliver significant concepts on connecting people, building relationships, and making business seriously funny.
Speaker: Scott Bloom, Veteran Comedian, Television Personality, and Professional Emcee
8:00 AM-9:00 AM
Equipment Management Track
Binseng Wang, ScD, CCE, Sodexo Clinical Technology Management; Torgeir Rui, Siv.Ing, Sodexo Clinical Technology Management
Analyses of >0.5 million pieces of equipment show certain equipment types exhibit a clear impact of aging—i.e., increasing number of repairs with age—while others don't. Maintenance resources must increase with age for the former but can remain constant for the latter. Likewise, replacement needs to be planned individually for the former, while the latter can be replaced on a contingency basis. A simple, quantitative model has been created and tested for characterizing equipment aging, thus eliminating the need for analyzing large amounts of historical data. This model enables better maintenance and replacement planning.
IoT & AI Track
Jean Michel Gard, MS, GE HealthCare; Sabih Zaman, MS, BS, GE HealthCare
Connectivity, remote monitoring, and now predictive services powered by AI enabling predictive service have changed the way we think about equipment maintenance and service repairs. Learn how to leverage these advanced capabilities to improve your healthcare systems' equipment uptime and increase the operational efficiency of your team. Learn and discuss case studies on ways sites have implemented programs leveraging predictive services for their equipment. Understand how performance metrics and analytics can be used effectively, how to plan for usage in the future, and how to evaluate the potential impact on your operations.
HTM Recruitment & Retention Track
Nicholas Denny, BS, CRES, Blue Water Thinking, LLC
Everyone is trying to figure out how to fill the staffing gap, and the Veterans Administration is no exception. With a 10-year EHR Modernization project ramping up and a challenging staff vacancy rate, the VHA Office of HTM awarded the National Biomedical Engineering Contractor Support Services IDIQ Contract in September 2021. This presentation provides insight into the outcomes of this award, helps to solve your own staffing gap, and provides useful background into one of the largest HTM providers in the world, the United States Department of Veterans Affairs—including how they are working to solve this problem.
IoT & AI Track
Lois Singh, MBA, CHTM, PMP, LBBP, Kaiser Permanente; Bryan Gros, PhD, PMP, CSM, Kaiser Permanente; Qusai Shikari, MEng, CCE, Kaiser Permanente
This session walks through developing an IT innovation program successfully in the healthcare technology environment. HTM products and services are evolving with AI and the IoT, intertwining IT and HTM. Developing an HTM/IT innovation roadmap and program promotes alignment of IT investments with strategic HTM goals. It also ensures a clear line of sight between initiatives, priorities, budgetary constraints, and timelines to successfully meet strategic goals and objectives.
Home Health Track
James Linton, AAMIF, Cmbb, MiM, Pmp, BME, St. Clair College; Jim Durocher, BME, St. Clair College; Kathleen Beach, BME, Boston Scientific
This session will go over the basics of digital health and what it is. This is aimed at biomeds looking to learn about this new trend in the field and where it could take HTM in the future. We will discuss EHR, Mobile health apps, EMR, wearables and other related items.
Professional Development Track
Bryant Hawkins Sr., AS, TRIMEDX
To achieve excellence, every choice you make matters. If you aspire to reach your full potential in the HTM industry, it begins with the conscious decision to make wise choices and redefine your relationship with comfort. This presentation covers the following topics: choosing purpose over comfort, the power of commitment and consistency, shedding the weight of doubt and negativity, and actions speak louder then words. The journey to success in the HTM industry is a personal one. The power to be better, advance, and achieve your goals lies within you. Make your work ethic personal, and let it propel you to the next level.
Patient Safety Track
Justin Ross, CBET, Fluke Biomedical; Boyd Campbell, CBET, CRES, CHTM, Southeastern Biomedical Associates, Inc
Learn best practices for incubator, radiant warmer and skin temperature probe testing. In this presentation we review the importance of testing, how to ensure proper medical device performance and save time while reducing risk for your most vulnerable patients.
Regulatory Track
Alan Lipschultz, CCE, PE, CSP, CPPS, FACCE, AAMIF, HealthCare Technology Consulting, LLC; Arif Subhan, MS, CCE, FACCE, AAMIF, VA Greater Los Angeles Healthcare System; Frank Painter, MS, CCE, FACCE, AAMIF, University of Connecticut
Most HTM / CE groups in the US lack operational standardization with other groups, unless they are part of a large organization, such as the VA or a large 3rd party Service Organization. Standardization has many benefits. The recent AAMI Work Action Codes (WAC) is an excellent example that can serve as a model for other standardization efforts. This session advocates for more HTM / CE groups to adopt the standardized WAC. We will also explore other possible standardization initiatives that can benefit the overall HTM field. Standardization should be included on the goal list of all HTM / CE groups.
Cybersecurity Track
Axel Wirth, CPHIMS, CISSP, HCISPP, AAMIF, FHIMSS, Medcrypt, Inc.; Vidya Murthy, MBA, Medcrypt, Inc.
Your vendors call it postmarket, but for you it's the beginning of your cybersecurity journey. Global regulators require specific plans and activities on how device manufacturers will maintain deployed devices' cybersecurity posture. How can CEs/HTMs utilize vendors' postmarket obligations in a constructive way? This session reviews how device purchasers and operators can ensure vendors live up to their cybersecurity commitment. We will review regulations, standards, and guidelines that are foundational to a cooperative relationship, from procurement to device decommissioning. Medical device cybersecurity is a multi-stakeholder responsibility and a common understanding of roles can lead to a constructive and successful partnership.
Sterilization Track
Mary Ann Drosnock, DHSc, MS, CIC, CFER, AAMIF, FAPIC; Kaumudi Kulkarni, MS, MSc, Healthmark Industries; Jahan Azizi, BS, CBET, Healthmark Industries
Effective sample extraction from endoscope channels is important for cleaning verification and microbial surveillance of endoscopes. Thorough drying of flexible endoscopes is a necessary step in the processing cycle to help keep endoscopes in a patient-ready state. The aim of this presentation is to introduce a novel closed-system endoscope sample extraction and drying apparatus. This technology demonstrates high efficacy in sample extraction and a 10-minute forced air cycle resulting in completely dry endoscopes.
IoT & AI Track
Mike Powers, MBA, AAMIF, CHTM, CDP, Intermountain Health; Tony Cody, CHTM, Sodexo Clinical Technologies Management; Ilir Kullolli, MS, Standford Children's Health
With the ever-changing HDO ownership landscape, merger and acquisitions are a common occurrence with 53 instances in 2022. It is crucial to the success of HDO organizations to align with the new organizations principles to provide safe and effective access to medical equipment. In this session, attendees will be exposed to best practices and lessons learned.
9:00 AM-9:30 AM
Professional Development Track
Michael Foley, MBA, PMP, RN, Blue Water Thinking, LLC; Ryan Knight, CCE, MBA, MS, Blue Water Thinking, LLC
This presentation equips Healthcare Technology Management (HTM) professionals with essential strategies for a successful job search. Learn to pinpoint your ideal role, tailor your resume, network effectively, and excel in interviews. Elevate your HTM career with these actionable insights.
9:15 AM-10:15 AM
Professional Development Track
Barrett Franklin, MS, MBA, FACHE, CCE, VA New England Healthcare System
Put some new tools into your management toolbox. This session focuses on several key areas of managerial development: Managing Up, Mentorship and Mentee-ship, Time Management, Organization, Relationship Management and Office Politics. Each section will be presented providing basics on the section, real-world examples and opportunities for interaction and discussion. While presented lecture style, ample time is provided for back-and-forth discussion or real-world scenario, 'what if,' discussions.
Regulatory Track
Maggie Berkey, CBET, AAS, Bio-Electronics; L. Holly Kollman, AAS, BA, Booz Allen Hamilton; Colleen Haugen-Ortiz, CBET, BS, AA, GE HealthCare
- This session reviews current documentation requirements, best practices with regard to documenting in a CMMS system, and the creation of a white paper to give HTM professionals guidance when it comes to documenting PMs, repairs, and daily
activities. Learn the best way to document everything so that nothing is missed when it comes to patient safety, planned and corrective maintenance. You’ll be more productive by capturing accurate device history. This session
also assists learners with multi-disciplinary communication among colleagues and various departments in terms of documentation.
Patient Safety Track
Barbara Malanga, BSEE, ECRI
Limitations in investigation capabilities and common missteps in the process can make it difficult to determine the cause and prevent a recurrence. Understand best practices for managing and investigating healthcare incidents, particularly those that involve medical devices, and improve the investigation process so recurrence can be prevented and patient safety improved.
Equipment Management Track
Michele Manzoli, MS, CCE, Cedars-Sinai Medical Center; Erin Sparnon, MEng CSSBB
Do you have enough infusion pumps at your facility? Or maybe you have too many? Come for a case study from Cedars Sinai paired with general principals from years of boots-on-the-ground assessments at facilities of all sizes, learn best practices for planning and conducting fleet size assessments, and leave with a game plan of your own. At Cedars Sinai, Michele Manzoli led Clinical Engineering leveraging both RTLS and Bi-directional Device Integration systems to conduct an in-depth analysis of pump utilization and location. Erin Sparnon has conducted many boots-on-ground investigations on fleet size and distribution from small regional centers through large IDNs, with and without access to analytics. You’ll learn how to assess your current state, ask the right questions to determine your future state, and build a forecasting plan that makes the best use of your data and personnel.
Cybersecurity Track
Mark Elliott, CISSP, CWNA, CWSP, ISPS, NAC, SIEM, Asimily; Stephen Grimes, FACCE, FAIMBE, FHIMSS, AAMIF, Strategic Healthcare Technology Associates, LLC
Join us as we delve into the world of healthcare cybersecurity, drawing valuable lessons from the most notable cyber attacks of the past year. Through a comprehensive analysis of breaches at institutions like Fred Hutchinson Cancer Center, McLaren Health Care, HCA Healthcare, and Sutter Health, you will gain invaluable insights into the evolving threat landscape and the importance of mitigating data breach risks. We'll focus particularly on securing Internet of Things (IoT) devices, exploring the most effective types of mitigation strategies and when to use them. Don't miss this opportunity to bolster your defenses and safeguard your organization against cyber threats.
Home Health Track
Priyanka Shah, MS, ECRI
There are pros and cons of using medical and consumer devices at home by patients. While it is convenient to be able to go home and continue to receive care with the device, there may be serious issues if the user does not fully understand how to use and troubleshoot the device. The aging population and shift of patient care from hospital to home care settings has led to an increased adoption of home health devices. Learn key insights on successful purchasing, implementation, and maintenance of these devices based on ECRI's testing and research into performance, human factors, and safety of these systems.
HTM Recruitment & Retention Track
Mitchell Von Ruden, BA, Mayo Clinic; Chris Hallstrom, MBA, PMP, Mayo Clinic; Josh Gorman, MS, Mayo Clinic
Mayo Clinic HTM has formed a cross-functional workgroup to lead efforts regarding retaining and recognizing current employees as well as creating ideas and strategies in recruiting new staff and encouraging enrollment into an accredited HTM college program. Mayo Clinic has developed relationships with high schools, colleges and other programs to help us meet our employment needs as well as promoting HTM as the best career no one has ever heard of. We will share our techniques and look forward to other sharing ideas during the open discussion.
Sterilization Track
Michele McKinley, LVN, CRCST, CIS, CHL, ASQ CQM/OE
This program defines 3D printing, the types of printers used, and types of devices affected. Learn about devices used for patient procedures. Find out what facilities will need to know to appropriately prepare and sterilize 3D printed devices.
IoT & AI Track
Joie Marhefka, PhD, Penn State New Kensington
Explore the impact of emerging technologies, including artificial intelligence, virtual reality, augmented reality, internet of things, 3D printing, and cybersecurity, in the Healthcare Technology Management (HTM) field. We will present the results of an employer survey on the impact of these technologies and related needs, as well as strategies we are using in our curriculum at Penn State New Kensington to meet industry needs. Finally, we will solicit input from participants on the impact of emerging technologies and discuss how educators can partner with industry to ensure that the workforce is prepared for the future.
VR/AR Track
Eliezer Kotapuri, CCE, PEng, CEng, Mass Technologies; Jorge Parodi, MHA, Mass Technologies; Rehman Syed, MS, CCE, CBET, FACHE, Mass Technologies
Using AR/VR during hospital construction projects helps clinical users visualize and evaluate the effectiveness of intensive procedural spaces with complex technologies, before it's too late. Our experience suggests this technology 1. Expedites signoffs. 2. Reduces project completion time. 3. Produces faster return on investment. 4. Anticipates and highlights issues and omissions before construction begins and eliminates the need for 'change orders,5. Provides the project team—contractors, bio-med and end users—with a vision of the finalized product well before construction starts.
Sterilization Track
Jahan Azizi, BS, CBET, Healthmark Industries; Salmaan Hameed, BH2 Innovations, Inc.
Central Processing Departments (SPD) are responsible for processing and delivering safe surgical instruments to the operating room for surgery. Failure to do so can lead to deleterious patient outcomes .The cleaning verification of surgical instruments has been a challenge for SPD and errors have resulted in negative patient outcomes. This presentation highlights how the automation of sample extraction and utilization of Artificial Intelligence (Ai) technologies can help the SPD in required cleaning verifications.
10:30 AM-12:00 PM
4:15 PM-5:15 PM
Equipment Management Track
Lindsey Henning, GE HealthCare; Nicolas Weller, GE HealthCare
As innovation in medical devices has evolved and medical devices have become smaller, more mobile and connected, the expectations and innovation around product service and service agreements has also accelerated. In the past, service agreements traditionally addressed preventive maintenance and break/fix contracts became standard. With shortages in healthcare technology management and cost containment measures impacting hospitals, there is a need to better support customers in the service area. One such way to do this is with technology-based solutions where facilities can receive actionable insights into their fleet of devices.
Regulatory Track
Larry Fennigkoh, PhD, PE, CCE-E, Milwaukee School of Engineering
While most, if not all, HTM / Clinical Engineering Departments possess a treasure trove of maintenance data within their Computerized Maintenance Management Systems (CMMS), such data does not become knowledge without the appropriate analysis which is classically done with inferential— not just descriptive— statistics. Specifically, it is through the correct and appropriate use of t-tests, analysis of variance, and various regression techniques that meaningful and new knowledge is extracted and revealed from raw data. This session focuses on the applied use of these statistical tools to get more use and value from your CMMS data.
IoT & AI Track
Julie Lueck, PMP, Blue Water Thinking, LLC; Amy English, BS, Oklahoma City Veterans Administration
Join us for an enlightening presentation where we delve into Gen Z engagement and retention strategies in the field. We will deconstruct the top three pieces of advice for successfully integrating Gen Z into your HTM team, promoting career growth, fostering work/life balance, and embracing technology. What makes this presentation truly unique is that it's built on insights and feedback directly from Gen Z professionals currently working in the HTM field. Their first-hand experiences and perspectives have shaped the content, ensuring that the strategies shared are not just theoretical but grounded in the real-world challenges and aspirations of this dynamic generation.
Equipment Management Track
Kengo Miyo, PhD, National Center for Global Health and Medicine, Graduate Scholl of Medicine, the University of Tokyo; Takahiro Hirayama, PhD, CCE, Department of Emergency, Critical Care, and Disaster Medicine, Okayama University Graduate School of Medicine, Dentistry and Pharmaceutical Sciences
Digital health is expected to bring significant changes to healthcare area. In this session, we will introduce initiatives and prospects in Japan. The first presentation is titled, "An Overview of the Status of Digitization in Japanese Healthcare Institutions". The speaker is a medical informatics specialist, will present the digitalization status of Japanese healthcare institutions and introduce the vision and research initiatives of Japanese government. He will figure out the future direction of digital health in Japan. The second presentation is titled, "Development of a Medical Equipment Management System for Sustaining Regional Healthcare". From the perspective of a clinical engineer, the speaker will introduce system development aimed at effectively utilizing medical equipment deployed in the community during disasters or pandemics.
IoT & AI Track
Bill Howden, PhD, Pycube
Discover insights and findings related to an innovative solution that has the potential to revolutionize asset tracking in hospital Biomedical Engineering departments. Learn about the cutting-edge Intelligent Location System (ILS) that utilizes Artificial Intelligence (AI) in conjunction with Passive Ultra-High Frequency Radio-Frequency Identification (UHF RFID) technology to deliver guaranteed location information of medical assets within a hospital. This technology has the potential to enhance asset management, reduce costs, and improve patient care in healthcare facilities.
Equipment Management Track
Lewis Lennard, MSc, Rigel Medical
This session will discuss the freedom of choice a biomed has when determining testing requirements and the underlying or 'equivalent' message when choosing test equipment and how total cost of ownership can affect a purchase. Topics include real-life examples of the equivalent equipment message from medical device manufacturers and how alternative equipment maintenance systems helped shape the biomeds contribution towards testing decisions.
Regulatory Track
Brian McLaughlin, MS, MBA, CCE, Massachusetts General Hospital; Mary Shine, MS, CCE, Massachusetts General Hospital; Tara Medich, MS, CHP, Massachusetts General Hospital/Brigham and Women's Hospital
The Joint Commission Environment of Care medical equipment standards have no less than ten Elements of Performance related to CT, MR, PET, Nuclear Medicine, and Fluoroscopy equipment. Most of these EPs call for specialized testing which must be done by diagnostic medical physicists or related professionals. Is this duplication of maintenance activities, job protection for physicists, or carefully considered requirements to ensure patient and staff safety? We'll answer these and many more questions, discuss how to ensure compliance with these Elements of Performance, and share specific examples from Massachusetts General Hospital.
Cybersecurity Track
Stephen Ellithorpe, CHTM, CBET, AA, Providence; Katie Adams, MHA, PMP, Providence
Two-years ago, Providence began aligning Clinical Engineering and Information Services teams to address cyber issues system-wide— no simple feat for an enterprise of 52 hospitals, 1000+ clinics, and multiple partner organizations. This presentation offers insights into the scope of our medical device cybersecurity program inclusive of internal partnerships, vendor partnerships, and data management. This includes the technical aspects of security patch management, vendor and security assessments, network architecture, legacy device assessment and management, and integrating these elements into the overall approach to medical device lifecycle management and replacement. Tools for establishing a cybersecurity framework will be just part of what attendees will take away.
HTM Recruitment & Retention Track
Alberto Vasquez, MSc, CCE, CBET, CLES, CRES, ECPI University; Dustin Telford, CHTM, CBET, CLES, CRES, Bio-Electronics
In this impactful 60-minute session, we explore the critical aspects of Career Professional Development, focusing on the challenges and opportunities in the recruitment and retention of Healthcare Technology Management (HTM) professionals as it pertains to the current dynamic and diverse environment. It provides leaders with insights, strategies, preventive maintenance measures, and actionable steps to foster a conducive work environment and enhance organizational growth.
Cybersecurity Track
Chad Holmes, Cynerio
This session provides updated insights into cyber attacks, attack patterns, impact on patients, and evolving protections. Attendees will be provided insights and anecdotes from global and regional studies. Discussions will include protections and guidance on how to limit the impact of future cyber attacks.
Patient Safety Track
Daisha King, CCE, CHTM, Department of Veterans Affairs; Kelsey Patel, MPH, PMP, Sigma Health Consulting
This session covers the development of technical configuration standards and documentation to drive equipment deployment standardization to improve patient safety, cybersecurity and equipment management. You will learn what to include in a technical configuration, how to develop and implement the standards and best practices for review. We will also discuss how equipment deployment standardization improves cybersecurity and response to incidents, patient safety, and vulnerability management.
8:00 AM-9:00 AM
Professional Development Track
Arleen Thukral, MS BME, CCE, CHTM, VHA; Alicia Smith-Freshwater, MS BME, CCE, CHTM, VHA
Behaviors and skills that lead to success at one level of an organization may hinder success at higher levels. This session discusses common habits that successful people might exhibit that can impede their progress to higher levels of leadership. Some of these common habits include perfectionist tendencies, 'winning too much', failing to give proper recognition, and clinging to the past. We will explain changes that can help individuals overcome their self-limiting habits. Join in discussions of career advancement and personal satisfaction.
IoT & AI Track
Aaron Hanna, NVRT Labs
Come with us and embark on a journey to explore the transformative potential of Generative AI in Healthcare Technology Management (HTM). Beginning with a brief history of artificial intelligence, we set the stage for understanding how Generative AI fits into the AI landscape, what it is, how it operates, its strengths, and the challenges it presents. Furthermore, we will investigate the current state of AI within the HTM field and explore the exciting opportunities that lie ahead for integrating Generative AI into healthcare technology management practices, offering a glimpse into the future of this dynamic intersection.
IoT & AI Track
Tapan Mehta, BSSE, Palo Alto Networks; Kalyan Siddam, MASc, Palo Alto Networks
Healthcare organizations around the world are reimagining the patient experience with the increasing use of connected medical devices. Protecting these devices from cybersecurity attacks is of paramount importance given that a large number of these devices are vulnerable to cyberattacks. A staggering 75% of infusion pumps have unpatched vulnerabilities and 83% of DICOM-based systems are running outdated OS, per Unit42 research. While these organizations have made great strides in recent years in managing and securing IoT and connected medical devices (IoMT), learn how AI can be leveraged to solve many of the operational challenges.
HTM Recruitment & Retention Track
Michael Foley, MBA, PMP, RN, Blue Water Thinking, LLC; Ryan Knight, CCE, MBA, MS, Blue Water Thinking, LLC
HTM leaders’ recruitment efforts can benefit from expert recruitment strategies to identify and secure the best candidates. Discover innovative sourcing techniques, effective interview methodologies, and criteria for assessing the perfect fit. Gain insights into defining and prioritizing key selection criteria to ensure the best candidate is chosen, aligning with your HTM team's specific needs and objectives. Take your HTM team to the next level with these proven selection strategies.
Patient Safety Track
Marc Schlessinger, RRT, MBA, FACHE, ECRI
Surgical fires have steadily declined since the early 2000's;however, even today they can leave disfiguring injuries and often lead to fatal outcomes. hen surgical fires occur, they can affect the hospital's reputation and lead to large legal settlements. This presentation reviews the history of surgical fires and the improvements made in policy and practice to reduce these tragic incidents. We will also discuss what needs to change to reduce these preventable accidents even further.
Cybersecurity Track
Michelle Jump, MS, MedSec; Debra Bruemmer, MS, MedSec
Hospitals tend to focus cybersecurity activities on traditional information technology (e.g., workstations, laptops, servers, applications). While this is important, it is equally important that hospitals direct efforts toward protecting network-connected medical devices, which are critical in the delivery of patient care. All hospitals, regardless of size, can enhance patient safety by identifying and managing medical device security risks. This session outlines an approach to encourage hospitals to enhance medical device security through good processes f eight principles. Each of these principles will be presented and discussed.
Regulatory Track
Rich Sable, CBET, BS, EQ2, LLC; Jon Kocurek, CHTM, CBET, MSM, JTK Consulting LLC
Implementation of a new CMMS can seem daunting at first, but with the right approach can be simpler than it seems. A good plan with phases that include the proper assessment of the project, data harmonization, loading of data and configuring the system, training and testing can all lead to a seamless go-live paying dividends and providing efficiencies faster. Rewards include a more secure IOT environment, consistent and actionable data, better capital planning decisions, and easier ways to meet compliance.
Sterilization Track
Malinda Elammari, CST, CRCST, CHL, CER, CLSSGB, Healthmark Industries
Attend this presentation and develop a better understanding of medical packaging utilized in sterile processing departments. We will discuss the basics surrounding packaging and the importance of maintaining the equipment utilized in packaging. Attendees will learn about misconceptions around packaging from an industry perspective and gain an understanding of the impact of packaging on patient safety.
9:15 AM-10:15 AM
Professional Development Track
Mark Cooksey, BSME, MBA, LSSMBB, MBB, Norton Healthcare
Join us for an inspiring presentation on unlocking peak team performance. Discover the dynamic fusion of Lean Six Sigma and GE's Workout techniques, driving organizations worldwide to do more with less. Learn how to eliminate waste, streamline processes, and foster a culture of continuous improvement. Witness real-world success stories and experience transformative methodologies that have empowered teams to maximize efficiency, achieve excellence, and thrive by making work easier and better. Don't miss the imperative of doing more with less; register now for this enlightening session.
Professional Development Track
Colleen Haugen-Ortiz, BS, AA, CBET, GE HealthCare; Sharon Steeley, ASTD, CHTM, GE HealthCare
In today’s climate of more work and fewer workers, leadership needs to address and alleviate biomed burnout within their teams with proven techniques that include team work, ownership, and compassion. This session helps leaders understand what burnout is and how to recognize the signs of burnout within themselves, theirs colleagues, and their team. Learn how to apply techniques such as: Implementation Intentions, Habit Stacking, Sharing of Responsibilities, Changing of Scenery, and Putting Meaning Behind Work.
Equipment Management Track
Charles Wickens, CCE, Mayo Clinic; Rachel Fike, Mayo Clinic
This presentation compares the differences between 3T and 7T MRI technology, physics, and performance. Learn the installation, safety, and technical considerations for servicing 7T scanners and the specialized ancillary equipment used in conjunction with 7T scanning. There are also service requirements for HTM to support the 7T MRI assets.
Equipment Management Track
Micah Brown, MS, CCE, Kaiser Permanente; Patrick Bennett, MBA, Kaiser Permanente
Medical Equipment Lifecycle Planning is a key responsibility for Clinical Engineering departments. This session presents a data-driven methodology to support decision making when building strategic equipment budgets. Often, qualitative decision-making factors, such as physician preference, patient safety, and 'wow factor' are used to drive medical equipment investments. Shifting this process toward quantitative measures, such as revenue capture, maintenance history, and equipment utilization, can support a more effective medical equipment strategy and bring value to healthcare organizations.
Sterilization Track
Atila Nozari, PhD, PMP, Solventum
Medical device reprocessing is a critical component of healthcare systems worldwide, aimed at reducing costs and environmental impact while maintaining patient safety. Effective risk management within the context of medical device reprocessing is paramount to ensure the quality and safety of reprocessed devices. Regulatory agencies such as The Joint Commission (TJC) has direct impact. Human Factors and Process Validation Emerging Technologies and Best Practices are among important factors to consider for mitigating the risk. This highlights the need for ongoing research and adherence to established guidelines and standards such as AAMI to ensure patient safety and regulatory compliance.
HTM Recruitment & Retention Track
Joseph Gucciardi, MS, Department of Veterans Affairs; Nicole Richards, BS, Department of Veterans Affairs; Kimberly Hillmer, MS, Department of Veterans Affairs
In today's rapidly evolving healthcare landscape, clinical engineering professionals must continue to adapt to new challenges in healthcare equipment management. With the increasing adoption of remote work, some professionals have moved out of the basement and into the home office. This session explores the unique challenges and strategies for success as a virtual or remote employee in healthcare technology management. Gain valuable insights from the next wave of professionals supporting clinical engineering remotely for a healthcare system. Learn from their real-world experiences and discover what it takes to be successful in this evolving domain of healthcare technology management.
VR/AR Track
Matthew Bassuk, MBA, MAGL, NVRT Labs
Explore the dynamic landscape of HTM's evolving relationship with Extended Reality (XR) technologies. This session delves into the profound impact of XR in optimizing the administration, maintenance, and utilization of healthcare technology infrastructure. From augmented reality (AR) for medical device maintenance to virtual reality (VR) simulations for training, this presentation showcases how XR innovations are reshaping the way healthcare facilities manage their technological assets.
Regulatory Track
Dana Hamed, MS, Middlesex Health; Kyle Cagnoli, BSc, Middlesex Health
In this session, you’ll learn how to analyze a hospital’s historical CMMS data in order to improve preventive maintenance compliance rates and corrective maintenance turnaround times. Participants will learn how to pull and analyze data from their CMMS, redistribute workloads appropriately amongst technicians, and monitor the effects of the changes at their institution.
Patient Safety Track
Scott Skinner, PhD, MBA, FACHE, CHTM, Sodexo
Healthcare Technology Management professionals are essentially practitioners whose patients are technology. This thought-provoking session explores how some population health management techniques and clinical best practices might translate to the world of HTM. Learn how clinicians use multi-variate scoring to proactively predict patient deterioration. Learn what best practice 'bundles' are and how they increase the reliability of clinical processes. Learn about population health management techniques that identify patients for targeted disease management. And then see how these concepts could be applied to HTM.
10:30 AM-12:00 PM
Attendees will get a rare opportunity to meet a leader from the Joint Commission in an interactive session. Herman McKenzie, director of the Department of Engineering in the Standards Interpretation Group, leads the team responsible in developing and interpreting the Life Safety and Environment of Care Standards. Come with questions and have them answered in real time!
Herman McKenzie is currently the Director, Department of Engineering in the Standards Interpretation Group at The Joint Commission. In this role, he leads the standards interpretation and customer support activities relative to the Life Safety and Environment of Care standards. Mr. McKenzie also manages all activities associated with the daily operations of the Engineering department, provides standards interpretation and education to The Joint Commission’s Surveyors and accredited organizations, reviews equivalency requests and survey reports, conducts surveys and Intracycle Monitoring conference calls, serves as faculty for educational programs, and is a speaker for national, regional, state, and local audiences.
Speaker: Herman A. McKenzie, MBA, CHSP